How to fix missing Root issue

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What rooting is known to almost every smart device user, especially android. Rooting is the quintessential need of any discerning Android user, as it offers Super User (SU) privileges with the ability to install the latest third-party custom ROMs, root apps and newest system tweaks to deliver the best handset performance. This is why many people use android device as it allows the freedom which is not possible with any other OS. Android is the almost the most freedom providing OS but still there is no drawbacks reported due to this much of freedom given.

It is a widely known fact that stock Android firmware often limits the use of handset to factory-defined features, while older devices suffer due to lack of new updates from the handset maker after the expiry of 18-month window for software support policy. This is why, it is imperative to root any Android device to break the shackles and explore custom ROMs with the latest features on board.


There are many reports that there are some users who have already tried rooting their Android devices and are facing the redundant “Root Access Possibly Lost” or “Root Access Missing” error messages. The users who have already tried rooting their Android devices and are facing the redundant “Root Access Possibly Lost” or “Root Access Missing” error messages should read this article as by reading this article they can overcome this problem.


  • The affected users are advised to follow the recommended steps given below if the error codes are reportedly triggered during backup, flash or restore process of a ROM via recovery.
  • You should first verify that your Android phone is rooted correctly. You can do this by downloading and installing Root Checker app from Google Play Store. If it shows that the device has root access then everything’s fine and if it doesn’t shows then follows the procedure given below.

How to fix missing Root issue


If the issue persists after rooting your Android device, just open Super SU and update the binary according to onscreen instructions. Click Continue if you are asked for confirmation.

If root permission issue is limited to a specific app, then it could be due to the lack of correct permissions for those apps. So to fix it, go to Settings > Applications > All > Super SU and select it. Then tap on clear app data. At last, open the affected app and assign proper root permission if prompted.

Try disabling and re-enabling SuperSU access via device’s app drawer > Settings. Then reboot the device and check if root apps are working. If the issue persists then follow the next steps too.

Open SuperSU > Settings and tap Reinstall option, before hitting Continue.


If the device is still running a stock recovery, then proceed as follows:

Step 1- Download the latest version of Chain fire’s SuperSU package

Step 2 – Unzip the file and open extracted folder.

Step 3 – Browse to a folder named common and open it.

Step 4 – Copy Superuser.apk to the device and install it. Run Root Checker app to verify if issue is resolved.

Step 5 – The users who are using Samsung Galaxy device with KNOX installed and facing the same issue should try to install Superuser.apk, launch the app and then click OK when the following message pops-up:

  • “Samsung Knox has been detected. This might limit root capabilities and cause annoying popup. Try to disable KNOX.”

This is all what one has to do to overcome the root missing problem.

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